How To Order Customised Branded Items

You can contact us either via e-mail or phone providing us with as much information as possible about the product(s) you would like.
Include:

• Product name/code & quantities (with colour/size)
• Is custom branding required?
• Logo/design details (if applicable)
• Branding colour & placement (if applicable)
• Delivery address & due date
• Contact name

We’ll get back to you to confirm availability, pricing, artwork (if applicable), lead times, and send a proof for final approval before production if this is required.

Client portal

If you are already a registered user, you can log in here.

Requesting Samples

Want to see a product before placing a full order? Contact us to request samples.

• Clothing samples must be returned in their original condition
• Tags must remain attached
• Garments should be folded and returned in their original packaging within 10 working days

For all general customer enquiries

Phone: +64 3 4885420
Email: [email protected]

Feel free to get in touch with us any time to discuss your requirements. Our team are marketing experts, and can recommend the right products and branding techniques for your uniform, apparel or promotional products requirements. 

Delivery

• All deliveries are made using National Courier services at our discretion or in person.
• Standard courier charges may apply and delivery times will vary. We will advise at the time of ordering.
• Goods lost or damaged after being picked up by the carrier are the responsibility of the carrier and not Challenge Marketing Ltd.
• For orders outside of New Zealand, please contact us for a postage quote.
• Please report any issues with received goods within 48 hours.

Artwork